At Genesis Gems, every order is shipped with the same care and attention to detail that goes into crafting our jewelry. We are proud to offer complimentary, fully insured shipping within the United States on all purchases.
Free Shipping
We provide free standard shipping on all domestic orders. Each item is securely packaged and handled with precision to ensure it arrives in perfect condition.
If you need your order sooner, we also offer express shipping options at checkout.
Insured Delivery
Your peace of mind is our priority. Every order is fully insured from the moment it leaves our workshop until it safely reaches your doorstep. We partner with trusted carriers such as FedEx and UPS, and all shipments require a signature upon delivery to guarantee secure receipt.
Processing Time
Most in-stock jewelry ships within 2–4 business days, while custom engagement rings typically ship within 5-7 business days after final approval. Once shipped, you’ll receive a tracking number to monitor your package in real time.
International Orders
Currently, we only offer free insured shipping within the United States. For international delivery inquiries, please contact our team at info@shopgenesisgems.com for assistance.
Questions?
Our customer service team is happy to assist with any shipping requests, delivery updates, or insurance inquiries. Contact us anytime at info@shopgenesisgems.com.