We’re a small, passionate team based in the heart of New York City’s Diamond District, and we truly value every customer who reaches out to us. Whether you have a question about your order, need help choosing the perfect piece, or want to start designing a custom engagement ring, we’re here to help.
While we may be small, we strive to answer every message personally and with care. Please allow up to 24 hours for a response during business days as we give each inquiry the attention it deserves.
Hours: Monday–Friday, and Sunday 9 AM–6 PM EST Response Time: Within 24 hours (excluding weekends and holidays)
If your inquiry is about an existing order, please include your order number in the subject line to help us respond quickly.
Consultations
Interested in creating a custom engagement ring or bespoke jewelry design? Schedule a virtual or in-person consultation with our design team to bring your vision to life.